We are seeking a highly motivated and experienced E-commerce Logistics Operations Executive specializing in air freight to join our dynamic team. The ideal candidate will be responsible for managing and optimizing the air freight logistics operations for our e-commerce platform, ensuring timely and cost-effective delivery of goods. This role requires a deep understanding of air freight logistics, strong organizational skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
- Oversee and manage the end-to-end air freight logistics operations, including planning, booking, and tracking shipments to ensure timely delivery of goods.
- Develop and maintain strong relationships with air freight carriers, freight forwarders, and other logistics partners. Negotiate rates and contracts to secure the best terms for the company.
- Ensure compliance with all relevant customs regulations and documentation requirements. Work closely with customs brokers to facilitate smooth clearance of shipments.
- Coordinate with the inventory management team to ensure accurate and efficient handling of goods, including inbound and outbound shipments.
- Monitor and analyze logistics costs, identify areas for cost savings, and implement strategies to optimize air freight expenses without compromising service quality.
- Track and analyze key performance metrics related to air freight operations. Generate reports and provide insights to improve operational efficiency and effectiveness.
- Proactively identify and resolve any issues or delays in the air freight process. Develop contingency plans to mitigate risks and ensure seamless operations.
- Work closely with cross-functional teams, including supply chain, procurement, customer service, and warehouse teams, to ensure alignment and effective communication.
- Stay updated with industry trends and best practices in air freight logistics. Implement innovative solutions to enhance the company’s logistics capabilities.
Ideal Profile/Requirements:
- Diploma or bachelor’s degree in Logistics, Supply Chain Management or related field is preferred.
- Strong understanding of air freight logistics processes and regulations.
- A minimum of 2 to 5 years’ experience in a similar role, e-shipping experience from air freight companies preferred.
- Advanced proficiency in invoicing software – Salesforce, SAP, OMS & Concur
- Able to work well under pressure in a fast-paced environment.