Job Overview:
We are looking for a motivated and detail-oriented IT Business Analyst in e-commerce to join our dynamic team. The ideal candidate will play a pivotal role in supporting e-commerce projects by gathering and analyzing requirements, collaborating with technical teams, and ensuring the successful implementation of e-commerce solutions. This position requires strong analytical skills, excellent communication abilities, and a proactive approach to managing tasks and responsibilities.
Job Responsibilities:
1. E-commerce Projects and Change Requests
- Actively participate in E-commerce related change requests and project
- Assist in gathering and analyzing end-user requirements to ensure alignment with business needs
- Work with project stakeholders to perform system analysis, design, troubleshooting, and testing
- Manage and track the overall development work and schedule
- Monitor change request/project status and prepare project status report to the IT project team lead
2. Application Support and Maintenance
- Provide application support in post-implementation and maintenance support for existing systems
- Provide application support after implementation to ensure system stability and resolve user issues
- Assist in maintenance support for existing e-commerce systems
Requirements:
- Diploma or Degree in Computer Science, IT, E-commerce or equivalent
- Minimum 2 years of relevant working experience
- Knowledge of E-commerce application development is preferred
- Strong analytical skills with the ability to gather, analyze, and interpret requirements
- Ability to work independently and collaboratively in a team environment
- Preferred experience working with Salesforce Commerce Cloud